Acceptable Use Policy for SearchWell

1. Prohibited Content

1.1 Illegal Content

• Violates any applicable local, state, national, or international law
• Contains child pornography or sexually exploitative material
• Promotes terrorism, violence, or illegal activities
• Contains instructions for illegal activities or weapons manufacture
• Violates export control laws or trade sanctions

1.2 Copyright and Intellectual Property Violations

• Infringes on copyrights, trademarks, patents, or trade secrets
• Contains material you do not have the right to use or distribute
• Includes pirated software, music, videos, or other media
• Violates the intellectual property rights of third parties
• Contains unauthorized reproductions of copyrighted works

1.3 Harmful or Malicious Content

• Contains malware, viruses, trojans, or other malicious code
• Attempts to exploit security vulnerabilities
• Contains phishing attempts or fraudulent materials
• Includes spam, unsolicited commercial content, or deceptive practices
• Contains content designed to harm systems or networks

1.4 Offensive or Inappropriate Content

• Contains hate speech, discrimination, or harassment
• Promotes violence, self-harm, or dangerous activities
• Contains graphic violence, gore, or disturbing imagery
• Includes sexually explicit content not related to legitimate business use
• Contains content that could cause emotional distress

2. Prohibited Activities

2.1 System Abuse and Security Violations

• Attempt to gain unauthorized access to our systems or other users' data
• Use automated tools to abuse our processing limits or API endpoints
• Perform denial-of-service attacks or disrupt service availability
• Reverse engineer, decompile, or attempt to extract our source code
• Bypass security measures or authentication systems
• Use our Service to attack other systems or networks

2.2 Resource Abuse

• Exceed reasonable usage limits or attempt to circumvent quotas
• Upload files that are unnecessarily large or numerous for testing purposes
• Create multiple accounts to avoid processing limits
• Use our Service for bulk processing of third-party content without authorization
• Perform systematic scraping or data extraction from our platform
• Use our Service for cryptocurrency mining or similar resource-intensive tasks

2.3 Misrepresentation and Fraud

• Impersonate others or create false identities
• Provide false information during account registration
• Use our Service to facilitate fraud or deceptive practices
• Create accounts for the purpose of evading bans or restrictions
• Misrepresent your relationship with content you upload

2.4 Commercial Misuse

• Use our Service to process content for unauthorized third parties
• Resell or redistribute our Service without authorization
• Use our Service for commercial purposes not covered by your subscription
• Process content that violates your own terms of service or agreements
• Use our Service to compete with us or create competing services

3. Content Processing Guidelines

3.1 Legitimate Use Requirements

• Have the legal right to process and store the content
• Ensure content is relevant to your legitimate business needs
• Comply with any applicable data protection or privacy laws
• Respect the intellectual property rights of content creators
• Use appropriate file formats and sizes for processing

3.2 Data Protection Compliance

• Personal data in your content is processed lawfully
• You have appropriate consent for processing personal information
• Sensitive data is handled according to applicable regulations
• You comply with GDPR, CCPA, or other relevant privacy laws
• Data retention and deletion practices are appropriate

3.3 Workspace and Company Management

• Maintain accurate company and workspace information
• Ensure only authorized users have access to your workspace
• Monitor and control access to sensitive company assets
• Report unauthorized access or suspicious activity
• Maintain appropriate security practices for your account

4. Technical Usage Restrictions

4.1 API and Integration Limits

• Exceed published API rate limits or quotas
• Use our APIs for unauthorized commercial purposes
• Create integrations that violate third-party terms of service
• Use our Service as a backend for competing search platforms
• Automate account creation or workspace setup

4.2 Processing and Storage Abuse

• Upload files solely for storage purposes without search intent
• Use our Service as a general file hosting platform
• Process content that could be handled by standard file systems
• Upload duplicate or near-duplicate content repeatedly
• Use our Service for backup or archival purposes not related to search

4.3 Search and Analytics Misuse

• Use search results to violate privacy or confidentiality
• Perform systematic analysis of other users' content patterns
• Use our Service for surveillance or monitoring without consent
• Extract metadata or analytics for unauthorized purposes
• Use search functionality to circumvent access controls

5. Reporting and Enforcement

5.1 Reporting Violations

• Report it immediately through our support channels
• Provide specific details about the violation
• Include relevant file names, user information, or timestamps
• Do not attempt to investigate or confront violators yourself

5.2 Investigation Process

• Review reported violations promptly and thoroughly
• Investigate using available technical and user information
• Contact users when appropriate for clarification
• Take action based on the severity and nature of violations
• Maintain confidentiality during investigations

5.3 Enforcement Actions

• Warning: First-time minor violations
• Temporary Suspension: Repeated or moderate violations
• Account Termination: Serious or repeated violations
• Legal Action: Criminal activity or severe violations
• Content Removal: Immediate removal of violating content

5.4 Appeal Process

• Contact us within 30 days of the action
• Provide evidence supporting your appeal
• We will review and respond within 14 days
• Final decisions are at our sole discretion

6. Monitoring and Detection

6.1 Automated Monitoring

• Detect unusual usage patterns and potential abuse
• Monitor processing limits and resource consumption
• Identify potentially harmful or malicious content
• Flag suspicious account activity or behavior
• Prevent system overload and service degradation

6.2 Manual Review

• Reported violations and user complaints
• Unusual usage patterns or account behavior
• Content flagged by automated systems
• Security incidents or potential threats
• Compliance with legal or regulatory requirements

6.3 Data Retention for Enforcement

• Logs of user activity for security and enforcement purposes
• Copies of violating content for investigation and legal compliance
• Account information for enforcement and appeal processes
• Technical data related to violations and investigations

7. Legal Compliance

7.1 Applicable Laws

• Copyright and intellectual property laws
• Data protection and privacy regulations
• Computer fraud and abuse laws
• Export control and trade regulations
• Industry-specific regulations and standards

7.2 Cooperation with Authorities

• Respond to valid legal requests from law enforcement
• Provide information as required by court orders or subpoenas
• Cooperate with investigations of illegal activity
• Preserve evidence as required by legal proceedings
• Report suspected criminal activity to appropriate authorities

7.3 International Compliance

• Laws applicable to their jurisdiction
• International trade and export regulations
• Cross-border data transfer requirements
• Industry-specific compliance standards
• Local content and speech regulations

8. Updates to This Policy

8.1 Policy Changes

• Address new types of abuse or violations
• Comply with changing legal requirements
• Improve enforcement and detection capabilities
• Clarify existing rules and guidelines
• Respond to emerging threats or risks

8.2 Notification of Changes

• Material changes will be communicated via email
• Updates will be posted on our website
• Continued use constitutes acceptance of changes
• Users may terminate accounts if they disagree with changes

9. Contact Information

For questions about this Acceptable Use Policy or to report violations:

SearchWell Labs LLC
Email: jameson@searchwell.io
Support: Available through our website